Returns & Exchanges
We offer refunds within 14 days of the delivery date. If more than 14 days have passed since delivery, we cannot issue refunds.
Returns
- Only regular priced items are eligible for refunds.
- All sale and clearance item purchases are final and not eligible for return or exchange.
- Items must be unused and in the same condition you received it.
- The item must be in the original packaging with original tags.
- Shipping costs are non-refundable and will be deducted from your refund.
Shipping Your Returns
You MUST Request a Refund or Exchange prior to returning any merchandise.
Once the return is approved, mail your return to:
My Peek-A-Boo Kids
PO Box 246
Kreamer, PA 17833
You will be responsible for paying shipping fees for returns.
If you are returning more expensive items, you may consider using a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your return item.
Refunds will be processed within 1-2 business days after your return is received.
Late or Missing Refunds
If you haven’t received a refund yet after 10-14 days …
- Check your bank account or credit card again.
- Contact your bank or credit card company; there is often a bit of processing time before a refund is posted.
After 15 days, if you still have not received your refund, please contact us at mypeekabookids@gmail.com.
Damaged or Defective Merchandise Exchanges
We will exchange items at no cost to you if the item is damaged or defective.